RESOLVED: Issues with Db2 Warehouse on Cloud in US-South, United Kingdom, Germany, and Sydney
  • Db2 Warehouse on Cloud
  • United Kingdom
    Sydney
    US South
    Germany
  • 702805
  • Description
    Some users are experiencing issues with Db2 Warehouse on Cloud where open button for Db2 Warehouse on Cloud displays an error of  "Error from UAA - invalid_grant". This means that users cannot access the service console correctly.

    The team is working on resolving the issue as quickly as possible. We apologize for the inconvenience.

    Update 2017-10-31 17:25 UTC: As a workaround, customers may do the following:

    1. Open Service Credentials tab on the left
    2. Create new credentials if none are there
    3. Navigate to “https_url” link
    4. Login with credentials that you see in the Service Credentials section


    Update 2017-10-31 17:35 UTC: Germany region is also affected

    Update 2017-10-31 21:49 UTC: The issues have been resolved.